SAP Consulting Services Make Arctic Cat’s Worldwide Dealer Network System Purr

 
Arctic Cat, a leading maker of snowmobiles and all-terrain vehicles (ATVs), decided to partner with SAP Consulting Services to implement the SAP Customer Relationship Management (SAP CRM) application and SAP NetWeaver Portal. Arctic Cat’s aim was to improve services to its extensive worldwide network of dealers, increasing the number of online orders and reducing errors and service costs. 

SAP was the natural choice because of its ability to offer real-time order-management solutions to Arctic Cat’s dealers, SAP’s proven partnership from Arctic Cat’s previous implementation of SAP Business Suite, and the SAP NetWeaver Portal component’s easy integration into Arctic Cat’s SAP CRM application.