Cenlar FSB, a federally chartered savings bank, provides mortgage loan servicing and subservicing in the United States and its territories. It focuses on residential mortgage servicing. The company offers loan servicing solutions, and third-party mortgage subservices. It also provides subservicing programs, which include customer communications and support, escrow administration, cash management, investor accounting and reporting, default administration, payoffs and satisfactions, special products, and regulatory compliance and reporting. In addition, it offers comprehensive reporting on various aspects of subservicing relationship, including call statistics, customer request turnaround times, and overall performance measures. It serves banks, thrifts, credit unions, mortgage companies, and other participants in the financial industry. Cenlar FSB was formerly known as Cenlar Federal Savings Bank and changed its name to Cenlar FSB in November 1996. The company was founded in 1912 and is