It was a pleasure speaking with you earlier. While I understand that there are well over 100 staffing agencies that you can choose from and many claim to be different, USM does have some key differentiators that set us apart from most of our competition. Here below are just a few: 

•	USM has in business for over 20 years servicing some of the top companies in the United States. We have our own internal team of experienced Recruiters who are all degreed in their field of expertise. For example, we have Degreed IT Professionals  working on development roles, AI, machine learning, Cloud & Cyber Security, Applications, Database Programmers, Analysts, and so on. 
•	150 recruiters with a 24/7 Recruiting model and 5 Recruiting hubs – Onshore/Offshore model provides cost savings without compromising on quality
•	Each of our clients receives there own dedicated team with a Account Manager, Recruiting Lead, and Recruiters. There will always be one point of contact with escalation to our VP of the MSP Group. 
•	USM has a 24/7 HR and on-boarding to assist client, consultants, contractors before, during, and after their assignment. 
•	We are a certified MBE Diversified Organization  
•	We use an in house built Artificial Intelligence (AI) enabled and Algorithm driven Proprietary database that  locates candidates by zip code, territory, regions, or by skill sets and do not rely just on job boards to find candidates  
•	USM has internal measurement system for client SLA’s. These SLA’s are typically more in depth then our clients and is managed by our delivery managers hourly to make sure our clients are getting what they need in a timely manner. This also includes reengagements measures for completed assignment candidates and displaced candidates. 
•	We support and service the lower 48, New Zealand, Australis, Europe and India 
•	USM provides “Best in Classâ€ services and is in the top percentage of ever program that we are on
•	Exceptional recruiting metrics within the IT, Engineering, Non-IT, Professional, Non-Allied/Non-Clinical Healthcare, Marketing, Finance & Accounting, Call Center, Administrative, and Technical verticals

Performance Metrics (YTD)
•	Time to Submission - 24 to 48 hrs. 
•	Rec coverage => 95 %
•	Fill Ratio – 20%
•	Attrition for non-performance < 7%
•	Program compliance – 100%
•	Under Bill Rate submission >= 92%
•	Glassdoor Rating- 4.2

I have shared some literature above as well which has a client list of a few of our clients. We look forward to continued conversations with you and the Mayo Clinic.