Aloows supplier- manager contact but it is monitored and limited by review. Cant push business but can communicate. More culture related and direct line for information. Have Staff Aug and Professional services split. 200 million program. SOW outside of it by managed by group. 2 year limit on staff aug. also 2 years RFI. We just got. SOW in profsssional services 4 year limit. She manages entire things. 6 primary suppliers started with 15 but limited. In house MSP now kept managers from MSP to run. They have nitche program that have additional couple suppliers. Has 2nd tier suppliers afetr 48 hours. 14% in diverse and most in staff aug. SLA start is by max 22 days from req submitted. Looking at companies that do direct sourcing and have niche differentiators