NETWORK TECHNICIAN (IPSEC) 
AT COMPUTER WORLD SERVICES, CORP.(CWS)
Date Posted: 12/3/2017
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JOB DESCRIPTION
Job Description
CWS has an opportunity for a Commercial Solutions for Classified (CSfC) Network Technician located at MacDill AFB, Tampa, FL. The Network Technician shall provide support for day-to-day operations for USCENTCOM staff.  The ideal candidate is an IPSEC and Security Subject Matter Expert (SME) and is responsible for designing, implementing, operating and maintaining a mobile access (MA) capability package for the HQ Headquarters campus, extended areas and support end user devices (EUD) deployed worldwide.  The candidate will provide 24x7 computer technical support to maintain, analyze, troubleshoot, and restore access, network and EUD computer and information systems to an operational status, to include routers, switches, encryption devices, personal computers, thin/zero clients, laptops, and peripherals. Current SECRET clearance is required. This is a deployable and on-call position and may require travel to both CONUS and OCONUS locations.
Key Tasks and Responsibilities

Working on a team of engineers responsible for all of CENTCOM’s enterprise networks and services, apply high level of knowledge and experience regarding IPSEC, Security, VPNs, Firewalls, certificates and routing issues become the team’s SME for IPSEC and Security.
Install, troubleshoot, repair, operate, and maintain CSfC infrastructure devices (routers, domain controllers, certificate servers, wireless access points, VPN devices, etc.) and EUD devices (computers, workstations, laptops, thin clients, printers, scanners) and any other equipment within the scope of this task. 
Provide 24x7x365 security administration for all encryption endpoints. Ensure all endpoints maintain approved cyber security posture to include latest security software patches and updates (IAVA/IAVM, hotfixes, etc.).
Under very minimal supervision, provide front line support to end users to include interacting with network services, Information Assurance, software systems engineering and asset management to restore service and/or identify core problems.
Provides on-site technical support by performing installation, repair, and preventative maintenance of workstations and related software/hardware.
Troubleshoots software and hardware failures and applies domain specific knowledge to return equipment to operational status within agreed upon Service Level Agreement parameters.
Interacts daily with supervisor, peer groups and customers in order to manage work flow in timely and professional manner.
Responsible for removal and proper disposal of old equipment and data deemed Classified.
Operational requirements dictate 24x7 support; work will not be limited to week days.
Responsible for documenting, upgrading and replacing hardware and software systems.
Maintain, monitor, control and log all security functions for the certificate authority (CA).
Supports and maintains user account information including administration rights, security and system groups; maintains Certificate Revocation List (CRL) and reviews manages and maintains security audit logs and reports alerts to appropriate authority levels.
Responsible for implementing fixes and patches through various means such as registry edits, patch installation, Active Directory Security Policy configuration and various application testing.
 
JOB REQUIREMENTS
Education & Experience
Bachelor’s Degree or higher from an accredited college or university preferred; and 5 years related experience
Strong network, secure communications development and support and Communications Security (COMSEC) background (secure and often mobile communications for over IP based networks).
Extensive experience with troubleshooting Microsoft OS (Windows 7/10), Active Directory, Microsoft Office suite and associated productivity tools.
Experience with HAIPE devices, secure mobile device management and communications to include Intrusion Detection Systems, Certificate Authority, firewalls and VPNs.
Ability to work in a dynamic environment and non-standard hours when needed; mission focused
Experience with image/load set deployment in an enterprise environment (Norton Ghostcast, PXE, image cloning).
Knowledge of DoD Information Assurance (IA) policies, directives and procedures to include STIG application and compliance.
Must be competent to work as part of a team on all phases of customer support to include physical activities such as moving printers, workstations, scanner and other items.
Prior military or tactical communications experience is preferred, but not required. 
Certifications
Must meet DoD 8570.01-M IAT Level II Certification (Security CE or equivalent)
Desired certifications: Cisco Certified Network Associate, Microsoft Certified Professional (Windows 10, End User Applications, Active Directory), Certified Ethical Hacker, CISSP, ITILv3
Security Clearance
Current Top Secret/SCI clearance is required
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
Potential for Teleworking:  No
Periodic travel (10-15%) throughout the USCENTCOM AOR (which includes Afghanistan, Iraq, Bahrain, Qatar, and other Southwest Asia nations)
Current passport is required
Candidate must be willing to deploy (worldwide) as required and capable of residing in austere living environments.
Shift: Day 0700-1600 with on-call requirements to support 24x7x365 mission requirements