No problem. I wanted to make sure we set our expectation upfront on how we do business. Our supplier management group manages the entire global supply base for AgileOne and is the solely responsible for all supplier related activities, including but not limited to supplier engagement, sourcing, implementation, contracts, supplier performance, recognition and management, and which supplier needs to be in which program. Our onsite team solely focuses on delivery to our clients.

Hope this helps set some expectation on how we do business and what process you should adhere to. I suggest that before you reach out to potential clients, you should understand how they work first thereby building some credibility at your end.

J
 
On 05-Jan-2018, at 8:10 AM, Erica Lynn Rabbia <erical@usmsystems.com> wrote:
Jaideep, 
 
I first want to apologize, as I sincerely by any means am not trying to waste anyone’s time in any way shape or form. I do value the opportunity to work with AgileOne as does the rest of my team. I can understand that this may not be a tactic that AgileOne approved of or wants to be associated with. 
 
I have been working in the MSP space for 5 years and I know things are changing. While some of my clients and prospects approve of this and find it to show my dedication and interest, some that have changed the way they operate and centralized supplier on-boarding may not. 
 
I can assure you that it was not sent to everyone at AgileOne. My intentions where to get an opportunity to build rapport, not create confusion.  I may have sent an email out to a handful of individuals. Most did not reply, but when I heard back from Katie with the process I discontinued sending out any other emails and understood the process. I then believe she did get the email from another as stated below. I received the communication with you after that. 
 
I do understand the process in which AgileOne is requesting I operate within. I am confident that our organization can not only be a great partner with your organization but eventually be a top supplier. 
 
I hope that my apologies are excepted and USM can have the opportunity to prove itself as a valuable partner to you and your company.  
 
 
Thank you,
 
Erica Rabbia
813-900-9137
 Global Releationship Management / MSP / VMS Supplier  
Ranked No.3 in the Washington DC area-Washington Business Journal, 2015
 
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A CMMi Level 3 Company
Driving the Business Trend	14175 Sullyfield Circle, Suite # 400,Chantilly, VA 20151, U.S.A
Email:erical@usmsystems.com; www.usmsystems.com
CMMI level 3 company
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Office Locations : Washington D.C| Atlanta | Dallas |Hyderabad, India | Bengaluru, India
		

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From: Jaideep Majumdar - Agile1 [mailto:jmajumdar@agile1.com] 
Sent: Thursday, January 4, 2018 8:40 PM
To: Katie Macias - Agile1 <kmacias@agile1.com>
Cc: Erica Lynn Rabbia <erical@usmsystems.com>; Joshua Rosenthal <joshuar@usmsystems.com>
Subject: Re: Agile 1 / USM Systems - Vendor Meeting 
 
Very disappointing that a potential supplier uses this kind of old school sales tactics and has no respect for time that an individual gives. These kind of things create duplication of work resulting in confusion. 
 
Erica - can you tell us exactly how many AgileOne employees got this message. We will need to send a memo asking them not to waste time in responding.
 
If we don’t hear from you in next 6 hours, we will need to revisit our potential relationship forward.
 
J
 
Jaideep Majumdar
Global Strategic Sourcing
AgileOne