JOB DESCRIPTION
Job Description

This Configuration Manager position works in a team environment and performs as the Configuration Management (CM) subject matter expert (SME) for the enterprise network. This position leads the continuing development and evolution effort of the CM database (CMDB) system, resolving complex problems by performing technical planning, system integration, verification and validation, risk, and supportability and effectiveness analyses for information systems as related to CM. Provides input to DISANet Branch Chiefs and recommends technological application programs to accomplish long-range objectives.

Key Tasks and Responsibilities

       •        Communicates effectively while working complex problems with consultative direction.

       •        Responsible for completing data validation for CMDB in three environments.

       •        Senior technical leader for administering the CMDB system, which is SolarWinds.

       •        Troubleshoot CMDB issues and work with appropriate vendors/teams until resolution.

       •        Work with Team Leads to manage and execute tasks and relieve backlogs to ensure deliverables are on time with acceptable quality levels; and

       •        Manage stakeholder expectations, including customer inclusion in technical matters, identifying gaps, and resolving impediments.

       •        Perform technical planning, system integration, verification and validation, risk, and supportability and effectiveness analyses for total systems as related to CM.

       •        Performs duties such as system evaluation, system analysis, architecture, and infrastructure assessment.

       •        Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical and schedule requirements.

       •        Applies advanced technologies impacting CM.

       •        Resolves issues associated with the CM of Global DISANet enterprise and recommends technological application programs to accomplish long-range objectives.

       •        Serves as a technical expert advising the customer on technology matters.

       •        Responsible for the design and documentation of configuration management tools that provide for timely and appropriate configuration tracking of network systems that meet all customer requirements.

       •        As required prepare test planning and execution or oversight of test execution; the Configuration Manager will assist in preparing all documents required to mitigate their impact.

       •        Develop TTP, CONOPs and SOP documentation as required

JOB REQUIREMENTS
Education & Experience

       •        Bachelor's degree and 6 years of relevant experience

       •        2 years of experience with SolarWinds highly desired

       •        Ability to effectively communicate, both written and orally, detailed technical information on troubleshooting and implementation efforts

       •        Ability to effectively communicate with senior-level government customers.

       •        Experience with CMDB, SCCM, and the JRSS/JMN tools desired.

Certifications

               •        DoD 8570 IAT II (Security+) or IAT Level II Required

Security Clearance

               •        Top Secret Clearance

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

Willingness to travel *

Less than 10%

EOE AA M/F/Vet/Disability

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