Hello Gail, 

Hope all is well with you. I wanted to touch base with you and see if you would have a couple minutes next week for a discussion on how USM would be a great partner with Volt?

Since leaving LanceSoft and coming to USM we have had some great success with several MSP accounts and would like to replicate this with Volt. 	

Example of our MSP performance ratings: 

Performance Metrics (YTD)
•	Time to Submission - 24 to 48 hrs. 
•	Rec coverage => 95 %
•	Fill Ratio – 20%
•	Attrition for non-performance < 7%
•	Program compliance – 100%
•	Under Bill Rate submission >= 92%
•	Glassdoor Rating- 4.2