Hello Christal, 

Per our las communication, I wanted to reach out to you and see if you had a couple minutes to speak about the opportunity of USM working with you and your client? 

Example of our MSP performance ratings: 

Performance Metrics (YTD)
•	Time to Submission - 24 to 48 hrs. 
•	Rec coverage => 95 %
•	Fill Ratio – 20%
•	Attrition for non-performance < 7%
•	Program compliance – 100%
•	Under Bill Rate submission >= 92%
•	Glassdoor Rating- 4.2