Great long meeting. Sh edoes two a week. She was brought in to fix msp. She said was black hole and know they have 80% response rate with slas for msp as well not just suppliers that managers are held accountable. Randstad is the MSP. They control vendors they have 8 vendors in IT and use fieldglass for all contingent including SOW.. She has replaced two IT vendors and had 4 backups now only has two. They onboard 2nd level but no orders till move into 1st. They have a metrics in place. She tries to keep have diversity supplier. they have cut hire from order down to 15 days which it was double before. They also have it set in vertciale: IT, Non-IT, Call Center Admin LI, and Payroll IC. Each vertical has opportunity as back up. She does not like anyone to touch base and she takes notes will disqualify you if you touch base bc its about following directions.